OIG Reports Shortcomings In EHR Incentive Oversight

CMS should improve its oversight of its electronic health record incentive program, according to a report by the Office of Inspector General released this month.   The government watchdog agency faults CMS for both inadequate prepayment safeguards and insufficient postpayment monitoring of recipients of federal funding intended to help cover the costs of adoption and implementation of EHR.

As this blog noted earlier this month, some concerns have been raised in a Congressional hearing about how the approximately $7.7 billion in taxpayer funds have been spent to date under the HITECH Act’s incentive program.  In its report, the OIG recommended that CMS:

Obtain and review supporting documentation from selected professionals and hospitals prior to payment to verify the accuracy of their self-reported information;

Issue guidance with specific examples of documentation that professionals and hospitals should maintain to support their compliance; and

Conduct prepayment reviews to improve program oversight.

OIG reported resistance from CMS regarding its recommendation to implement prepayment reviews, which CMS believes would increase the burden on practitioners and hospitals and could delay incentive payments. CMS agreed to take steps to improve program oversight. CMS’s response appears as an exhibit to the OIG report at page 30.

Next, the OIG turned to the Office of the National Coordinator for Health Information Technology (ONC), the government agency that establishes EHR standards and certifies EHR technology. OIG recommended that the ONC:

Require that certified EHR technology be capable of producing reports for yes/no meaningful use measures where possible; and

Improve the certification process for EHR technology to ensure accurate EHR reports.

ONC concurred with both recommendations, as noted in the letter from Dr. Farhad Mostashari appearing at page 32.

The report noted that CMS currently conducts prepayment validation of professionals’ and hospitals’ self-reported meaningful use information to ensure that it meets program requirements, mostly by checking the math in the reports and verifying EHR certification codes.   OIG also noted that CMS plans to audit selected professionals and hospitals after payment using a similar method to select audit targets based on inconsistencies in their reported data. At the time of the OIG review, CMS had not yet completed any postpayment audits.

Among OIG’s findings were:

  • CMS’s prepayment validation functions correctly but does not verify the accuracy of self-reported information.
  • Sufficient data are not available to verify self-reported information through automated system edits.
  • CMS does not collect supporting documentation to verify self-reported information prior to payment.
  • CMS’s planned postpayment audits may not conclusively verify the accuracy of professionals’ and hospitals’ self-reported meaningful use information.
  • Reports from certified EHR technology are not sufficient for CMS to verify self-reported information and may not always be accurate.
  • CMS may not be able to obtain sufficient supporting documentation to verify self-reported information during audits.

Given budgetary pressure and ongoing Congressional oversight, it is likely that CMS and ONC will be looking more closely at how HITECH incentive funds are being applied in the coming year.

OIG EHR Questionnaire Focuses on Fraud Safeguards

The OIG is conducting a survey of hospitals who have certified the meaningful use of Electronic Health Record (EHR) Technology, with an emphasis on safeguards that protect the EHR systems from fraudulent access or alteration. A generous hospital compliance officer who has asked to remain nameless has provided me with a copy of the survey tool which can be accessed here.

Topics addressed in the survey include:

 

  • Coding capabilities
  • User authentication and access
  • Access to EHR by outside entities
  • Audit log and metadata features
  • Methods for entering physician and nursing notes
  • Capabilities for exporting and transmitting EHR documents
  • Patient access
  • Patient identity management
  • Additional features and safeguards.

The underlying thread of the questionnaire looks to determine what each hospital is doing to ensure the integrity of the EHR data gathered, and to identify the barriers to more effective implementation of electronic records.

 

Meanwhile, back on Capitol Hill, a hearing was held on November 14, 2012 before the House Subcommittee on Technology and Innovation Committee on Science and Technology. The hearing topic was titled: Is ‘Meaningful Use’ Delivering Meaningful Results? An Examination of Health Information Technology Standards and Interoperability. Witnesses were asked to address in their testimony:

 

What is the goal for health information interoperability under the HITECH Act?

 

How are Stage 1 and 2 meaningful use requirements and supporting standards advancing us towards this goal?

 

How have the lessons learned from the implementation of Stage 1 meaningful use requirements and supporting standards been applied in drafting Stage 2 requirements and Stage 3 proposals?

 

How does the ONC engage Federal agencies and other stakeholders (National Institute of Standards and Technology (NIST), vendors, and providers) in developing the meaningful use requirements and technical standards?

 

How does the HIT Standards Committee balance the need for common IT standards with the diversity of the healthcare industry? How does the Committee account for technology development and innovation in its standards recommendations?

 

How effective have HHS and the ONC been in establishing long-term goals and benchmarks for HIT adoption, interoperability, and provision of care?

 

What recommendations would you make for Federal policy makers as we consider futureHIT policies?

 

Dr. Farzad Mostashari, HHS National Coordinator for Health Information Technology, presented prepared remarks which can be found here. Dr. Mostashari was cautiously optimistic about the pace of adoption of EHR and the progress being made toward interoperability.  He noted that as of September 2012, more than 300,000, more than half of the nation’s eligible professionals, as well as over 75 percent of eligible hospitals have registered to participate in the Medicare or Medicaid Incentive Programs.

 

Summarizing the lessons learned by HHS to date, Dr. Mostashari stated “By creating standards-based methods for the electronic submission, receipt and processing of health IT, Federal agencies can improve the quality of the data they receive while also reducing the number of expensive, one-off solutions for addressing the varied needs of the stakeholders they serve.” He praised his agency’s collaborations with NIST and recognized the over 6,400 comments received from stakeholders regarding the meaningful use process. He emphasized the efforts to provide new flexibility in definitions, exclusions, a shorter reporting period for the first year of Stage 2, and additional quality measures that account for the needs of many medical specialties to measure and improve the care they provide. He also called attention to the Standards and Interoperability Framework, a Wikipedia-style site for EHR developers, which he described as an example of “government as a platform” - enabled by integrated functions, processes, and tools – for the open community of implementers and experts to work together to develop and harmonize health information exchange standards.

 

Other witnesses appearing before the committee included Dr. Charles H. Romine, Director, Information Technology Laboratory, National Institute of Standards and Technology; Marc Probst, Chief Information Officer and Vice President, Information Systems, Intermountain Healthcare; Ms. Rebecca Little, Senior Vice President, Medicity; and Dr. Willa Fields, DNSc, RN, FHIMSS, Professor, School of Nursing, San Diego State University.

 

In his introductory remarks, subcommittee chairman Ben Quayle (R-AZ) noted :

 

Given our current budget situation, it is vital that these taxpayer dollars are spent effectively in ways that lead to reduced costs and better health care down the road. Nearly four years after the HITECH Act, taxpayers should know what we have to show for it.

 

The recent survey suggests that the OIG intends to supply Rep. Quayle's subcommittee with a detailed answer to that question.

Patients' "Meaningful Use" of Electronic Health Information Proposed as Core Measure for Provider Incentive Payments from Feds

The Centers for Medicare & Medicaid Services (CMS) recently published proposed rules setting forth the “Stage 2” criteria that eligible providers (EPs), eligible hospitals (EHs), and critical access hospitals (CAHs) (referred to herein collectively as “providers”) would be required to meet in order to qualify for Medicare and/or Medicaid incentive payments for the use of electronic health records (EHRs) (“Stage 2 Proposal”). The Stage 2 Proposal is a small-font, acronym-laden, tediously-detailed 131-page document that modifies and expands upon the criteria included in the “Stage 1” final rule published on July 28, 2010 and is likely to be of interest primarily to providers concerned with receiving or continuing to receive added payments from CMS for adopting and “meaningfully using” EHR. 

The Stage 2 Proposal is not, at first glance, particularly relevant reading for those of us generally interested in issues involving the privacy and security of personal information -- or even those of us more specifically interested in the privacy and security of protected health information (PHI). Still, two new provisions caught my attention because they measure the meaningful use required for provider incentive payments based not simply on the providers’ use of EHR, but on their patients’ use of it. 

 

One provision of the Stage 2 Proposal would require a provider to give at least 50% of its patients the ability to timely "view online, download, and transmit" their health information ("timely" meaning within 4 business days after the provider receives it) (and subject to the provider’s discretion to withhold certain information).  Moreover, it would require that more than 10% of those patients (or their authorized representatives) actually view, download or transmit the information to a third party.  There's an exception for providers that conduct a majority (more than 50%) of their patient encounters in a county that doesn't have 50% or more of "its housing units with 4Mbps broadband availability as per the most recent information available from the FCC” (whew!) for the applicable EHR reporting period. 

 

Another provision would require a provider to use "secure electronic messaging to communicate with patients on relevant health information" and would require the provider to show that more than 10% of the provider's patients seen during the reporting period actually sent secure messages (presumably, to the provider, though the language is not precise) using the "electronic messaging function of Certified EHR Technology."  According to CMS:

 

[O]ver 43,000 providers have received $3.1 billion to help make the transition to electronic health records; the number of hospitals using EHRs has more than doubled in the last two years from 16 to 35 percent between 2009 and 2011; and 85 percent of hospitals now report that by 2015 they intend to take advantage of the incentive payments.

 

The Stage 2 Proposal will incentivize providers to continue this trend toward meaningful use of EHRs, but is also likely to result in providers’ efforts to induce to their patients to become EHR users.

 

Perhaps patients are ready, willing and able to communicate with providers via email and to download and forward their PHI. According to AARP, the aging baby boomer generation appears to be embracing electronic media and social networking at an unprecedented rate, and it is this segment of the population that is most likely to require health care services. 

HIPAA Holidays - 5010 Enforcement and Stage 2 HITECH Compliance Extensions

 We all know how those year-end deadlines sneak up on us and how there never seems to be enough time to get everything done. Well, here’s some welcome news – The feds have decided to play Santa and give us a little more breathing room this season.

 

HIPAA 5010 Transition

CMS is transitioning its electronic transaction standards from Accredited Standards Committee (ASC) X12 version 4010A1 to ASC X12 version 5010. These standards regulate the transmission of certain health care transactions among covered entities including hospitals, physician practices, health plans and clearinghouses. Although this description may sound like impenetrable technobabble, CMS considers  the upgrade necessary to increase transaction uniformity, support pay-for-performance methods and streamline reimbursement transactions, particularly with the coming exponential expansion of diagnosis codes under ICD-10.  CMS summarizes the improvements as follows:

“Version 5010 of the HIPAA standards includes improvements in structural, front matter, technical, and data content (such as improved eligibility responses and better search options). It is more specific in requiring the data that is needed, collected, and transmitted in a transaction (such as tightened, clear situational rules, and in misunderstood areas such as corrections and reversals, refund processing, and recoupments). Further, the new claims transaction standard contains significant improvements for the reporting of clinical data, enabling the reporting of ICD–10–CM diagnosis codes and ICD–10–PCS procedure codes, and distinguishes between principal diagnosis, admitting diagnosis, external cause of injury and patient reason for visit codes. These distinctions will improve the understanding of clinical data and enable better monitoring of mortality rates for certain illnesses, outcomes for specific treatment options, and hospital length of stay for certain conditions, as well as the clinical reasons for why the patient sought hospital care.

Finally, Version 5010 also addresses a variety of currently unmet business needs, including an indicator on institutional claims for conditions that were “present on admission,” and accommodating the use of the ICD-10 code sets, which are not supported by Version 4010/4010A1.”

Level I Compliance was required by December 31, 2010, meaning that a covered entity can demonstrably create and receive compliant transactions, resulting from the compliance of all design/build activities and internal testing. Level II Compliance is due by: December 31, 2011, and all covered entities must be fully compliant on January 1, 2012. Level II compliance means that a covered entity has completed end-to-end testing with each of its trading partners, and is able to operate in production mode with the new versions of the standards.  

In a notice posted on December 14 on Medicare Learning Network as MLN Matters® Number: SE1137, CMS' Office of E-Health Standards and Services (OESS) announced that it would not initiate enforcement with respect to any HIPAA covered entity that is not in compliance on January 1, 2012 with the Version 5010 standards until March 31, 2012. Importantly, this is only a 90-day delay on the enforcement of the transition, including fines. Claims not submitted under the 5010 standards on or after January 1, 2012 may not be paid, unless CMS has accepted a transition plan. Modern Healthcare reports that most physician practices are relying on their clearinghouses to convert claims into the new format, or assuming that an updgrade in software will meet all the new standards.

If you don’t know your practice’s status regarding 5010 compliance, contact your clearinghouse or practice management system vendor as soon as possible to avoid an unanticipated interruption in your revenue stream.

Extension of HITECH Meaningful Use Stage 2 Deadline

Physicians who met the Stage 1 Meaningful Use criteria to qualify for the HITECH Act’s subsidies in 2011 will get another year to meet the Stage 2 criteria, according to a HHS notice . Under the current requirements, eligible doctors and hospitals that begin participating in the Medicare EHR (electronic health record) Incentive Programs this year would have to meet new standards for the program in 2013. If they did not participate in the program until 2012, they could wait to meet these new standards until 2014 and still be eligible for the same incentive payment. To encourage faster adoption, HHS Secretary Sebilius announced that HHS intends to allow eligible providers to adopt health IT in 2011, without meeting the new standards until 2014. The final Stage 2 meaningful use criteria will appear in a Notice of Proposed Rulemaking scheduled to be published in February 2012.

The HHS press release also linked to a CDC survey that indicated that physician use of electronic records had doubled in the past two years. The reprt shows that in 2011, 57% of office-based physicians used EMR/EHR systems, ranging from 40% in Louisiana to 84% in North Dakota. Over half intended to apply for the HITECH incentives. In Pennsylvania, CDC reports that  50% of office-based practice use some EHR, and that 47.5% planned to apply for HITECH funds.

Meaningful Users Can Now Attest Online And Qualify For CMS Incentives

 

Think you’re a Meaningful User of EHR? Now you can prove it to CMS and cash in. CMS has opened a web link under which entities who have met the meaningful EHR use criteria can attest that they qualify for the HITECH program’s first year incentives of up to $18,000. The first step is to sign up for the program here under the Registration tab, then click on the Attestation tab. Eligible providers and hospitals will need to enter their National Provider Identifier (NPI) number, or obtain one at the NPPES site.  

 

The Attestation site opened April 18. CMS posted a preview of the site with screenshots of each page in the attestation process. The site will go through a series of questionnaires addressing the criteria required to meet the Meaningful Use standards.

 

Not sure if you qualify? Use the CMS Meaningful Use Attestation Calculator. It mirrors the questions asked in the attestation process, but there is no need to enter an NPI number, and no information will be saved or transmitted. It is broken down into Core Measures and Menu Measures. For eligible professionals, there are 15 required core objectives and 5 objectives may be chosen from the list of 10 menu set objectives. For eligible hospitals and CAHs, there are 14 required core objectives and the remaining 5 objectives may be chosen from the list of 10 menu set objectives. Note:  the CMS calculator requires you to go through each question in sequence and will not allow you to scroll through and answer questions out of order.

Updated Guide to E-Prescribing Released

                 Six healthcare advocacy organizations have released an updated 2011 Guide to E-Prescribing, including Meaningful Use criteria under the HITECH Act.   The document is a comprehensive guide for practices covering acquisition, implementation and utilization of e-prescribing technology. The original version was published in 2008, which is now relatively antiquated -- technology years being roughly equivalent to dog years. The organizations are the American Academy of Family Physicians, the American College of Physicians, the American Medical Association, the Center for Improving Medication Management, the eHealth Initiative and the Medical Group Management Association.

                In addition to the advent of HITECH, the six organizations cited the continued and dramatic growth in e-prescribing adoption and use, the Drug Enforcement Agency’s rule allowing e-prescribing of controlled substances, and the passage of healthcare reform as the reasons an updated Guide was needed. 

                The Guide outlines the standards which must be met to qualify for HITECH incentive funds, the eligibility requirements for the Medicare Improvements for Patients and Providers Act (MIPPA) incentive payments, and the forthcoming Medicare payment reductions for failure to use e-prescribing that will begin to take effect in 2012. The Guide includes plain-English advice recommendations to help clinicians adopt and implement e-prescribing which will form the foundation of meaningful use of EHR.   Appendices include a Buyers Guide; Frequently Asked Questions; Additional Resources; Meaningful Use Criteria and Vision; and Application Requirements for the Electronic Prescribing of Controlled Substances.

                The six groups have created a practical and highly-readable resource for practices and healthcare entities seeking to start e-prescribing as well as those who are currently using electronic prescribing technology but want to be sure they will qualify for available incentives.

 

AMA, 38 Other Medical Groups Raise Concerns On Stage 2 Meaningful Use Proposals

In a detailed, 46-page letter dated February 25, 2011, the American Medical Association and 38 other medical societies raised serious concerns about the proposed set of requirements for Stage 2 of the Medicare/Medicaid Electronic Health Record (EHR) meaningful use incentive programs.

 

The letter, addressed to Joshua Seidman, PhD of the Office of the National Coordinator for Health Information Technology, warn that some of the proposed Stage 2 criteria depend on interconnectiblity infrastructure and two-way data exchange capabilities between physicians, hospitals and other providers that is currently not available.  

 

“Physicians look forward to the day when they can securely exchange information with other providers to enhance the quality and efficiency of the care that they provide to their patients. However, asking physicians to do more within an environment that is still not largely interconnected, and in which commercially available products cannot perform the required functions reliably, will simply result in additional financial and administrative burdens, including the use of time-consuming dual processes—paper and electronic.”

 

A common thread in the comments is the inability of physicians to achieve measures that they cannot unilaterally accomplish without the efforts of others whom they cannot control -- patients, software developers, labs, hospitals, or governmental entities.

The medical societies make the following recommendations:

 

            1.         CMS and ONC should survey physicians who elected to participate and those who elected not to participate during Stage 1 of the incentive program and identify barriers to and solutions for physician participation prior to moving to Stage 2;

 

            2.         Measures for meeting meaningful use should factor in appropriate use. Physicians should be permitted to opt out of a measure that has little relevance to the physician’s routine practice;

 

            3.         Prior to moving a measure from the Stage 1 menu set to the core set for Stage 2, or prior to adding new measures, a risk-benefit analysis should be performed, and any proposed new measure should initially be added to the “menu” set of criteria;

 

            4.         High thresholds should be avoided for objectives that cannot be met due to the lack of available, well-tested tools or bidirectional health information exchanges; and

 

            5.         Measures that require adherence from a party other than the physician should be removed (e.g., patient’s accessing patient portal, labs reporting test results).

HITECH EMR Incentive Registration Opens January 3, 2011

 

Early EHR adopters, mark your calendars:  CMS will begin accepting registration for participation in the Medicare EHR incentive program beginning January 3,  2010.   CMS will post a link to the registration process on its Registration and Attestation page on January 3.  The sooner you apply, the sooner you can begin to qualify for the $44,000 in additional Medicare funds per eligible professional which is being offered for meaningful use of electronic health records.

For the eligible professional incentives, the applications must be submitted on behalf of the professionals themselves, not their employers or practices, but the payments may be reassigned. 

In order to apply, eligible professionals will need:

  • National Provider Identifier (NPI)
  • National Plan and Provider Enumeration System (NPPES) ID and Password
  • Payee Tax Identification Number (if you are reassigning your benefits)
  • Payee National Provider Identifier (NPI)(if you are reassigning your benefits)

Eligible hospitals will need:

  • CMS Identity and Access Management (I&A) User ID and Password
  • CMS Certification Number (CCN)
  • National Provider Identifier (NPI)
  • Hospital Tax Identification Number

Applicants for the Medicare incentive must be enrolled in PECOS.

Of course, you must be using certified EHR technology, but you do not need to disclose which certified EHR system you are using until the attestation process.  The Certified Health IT Product List is available at http://www.healthit.hhs.gov/CHPL.

Attestation of meaningful use will begin in April, with payments slated to begin in May.   The provider must install and verify meaningful use of the certified software for at least 90 days in 2011 to qualify for the EHR incentive money. The 90 days of  “meaningful use of certified EHR software” must occur before the end of 2011.  February 29, 2012 is the last day for eligible professionals to register and attest to receive an Incentive Payment for 2011.

The Medicaid incentive program also opens on the same day, but CMS cautions that some states may not be ready to register applicants right away.   keep in mind that if your practice or entity qualifies for both programs, you should evaluate which one is more beneficial to your situation since you cannot participate in both.  Medicaid offers up to $63,750 per qualifying practitioner over six years.

Providers are only required to register once for the Medicare and Medicaid EHR Incentive Programs. However, they must successfully demonstrate that they have either adopted, implemented or upgraded (first participation year for Medicaid) or meaningfully used certified EHR technology each year in order to receive an incentive payment for that year.

For more information, see CMS's Path To Payment site.

"We're going to have to ride our bike and fix it at the same time."

The virtual "ink" is barely dry on the July 13, 2010 final rule on Stage 1 Meaningful Use criteria, but the federally chartered Health IT Policy Committee is already beginning to talk about Stage 2.   Modern Healthcare reports in a September 17 article (registration required) that the advisory body met this week to review a schedule for implementing standards that will apply to eligibility for federal funding for users of electronic health records during fiscal years 2012-2013.  The meaningful use work-group's initial draft of Stage 2 criteria is anticipated to be presented to the full Committee by October 20 and released for public comment shortly afterwards.  The goal is to submit final recommendations to the Office of National Coordinator for Health Information Technology by the end of June,  2011.

While developing Stage 2 criteria, the Committee will also be reviewing provider feedback on the implementation of Stage 1 criteria, prompting Committee member Richard Chapman  to comment: 

"We're going to have to ride our bike and fix it at the same time here, which is, we're going to get feedback, but only so much of it we'll be able to be put into Phase 2.  Some will have to be staged later, even into (Stage) 3 or whenever we get there because I think we're going to find out there could be a showstopper along the way."

Providers will want to monitor these efforts carefully when selecting EHR vendors and designing systems and policies to ensure that their Stage 1 use can be expanded to include Stage 2 criteria when they kick in.

CMS Answers Frequently Asked Questions Regarding Electronic Health Record Incentives

by Todd Rodriguez, Esquire

In July, the Centers for Medicare and Medicaid Services (CMS) released the much-anticipated final regulations that providers are required to meet in order to receive the Medicare incentives for adoption of a certified electronic health record system. In those regulations, In the final rule, CMS set forth 15 core elements which must be met in order to qualify for “meaningful use” of the EHR system.

Notwithstanding the regulations, the requirements are complex and many physicians and other providers have a host of questions regarding both the regulations and the incentive program. To address some of these questions, CMS has issued a number of Frequently Asked Questions (FAQs) on its website. To review the new EHR FAQs, physicians can click here and type the term “EHR” into the search window.

Crossposted from Fox Rothschild's Physician Law blog.

 

Charity Care Matters for Hospital EHR Incentive Payments

The recently published final "meaningful use" regulations make it clear that hospitals must be careful in how they report charity care on their Medicare cost reports if they want to maximize their incentive payments for using EHR. The amount a hospital receives in EHR incentive payments is calculated based on the hospital's Medicare and Medicaid patient volume, calculated as a fraction of the hospital's total patient volume. The rule proposal failed to define key terms that are part of the calculation of the fractional share of the hospital's Medicare and Medicaid patient volume, including the term "charity care." The proposed final rule looks to the charity care amount reported in the hospital's Medicare cost report, despite the fact that this reported number likely did not have a significant impact on the hospital's Medicare reimbursement in the past.

As CMS explains in the preamble to the rule, "We believe that the charity care charges reported on line 20 of the pending final OMB approved Worksheet S-10 [Form CMS-2552-10, effective for cost reporting periods beginning on or after May 1, 2010] represent the most accurate measure of charity care charges as part of the hospital's overall reporting of uncompensated and indigent care for Medicare purposes... if a hospital has not properly reported any charity care charges on line 20, we may question the accuracy of the charges used for computing the final Medicare share of the [EHR] incentive payments."

CMS goes on to explain that charity care data can be obtained by the Medicare contractor, and the data "would be used to determine in the hospital's charity care criteria are appropriate, if a hospital should have reported charity care charges, and if the reported charges are proper. If we determine, as based on a determination of the MAC, that the hospital did not properly report charity care charges on line 20 of the pending final OMB approved Worksheet S-10, then we proposed to deem the [charity care] portion of the denominator ... to be 1." Instructions to draft Form CMS-2552-10 for Worksheet S-10 define "charity care" as "[h]ealth care services for which a hospital demonstrates that the patient is unable to pay ... [and] results from a hospital's policy to provide all or a portion of services free of charge to patients who meet certain financial criteria." Conversely, "non-Medicare bad debt" is defined as "[h]ealth care services for which a hospital determines the non-Medicare patient has the financial capacity to pay, but the non-Medicare patient is unwilling to settle the claim."

CMS makes it clear that just as Medicare contractors currently determine whether a hospital's indigency policies (for example, how a provider determines that a non-Medicaid patient is indigent or medically indigent and that the patient's financial condition is not likely to improve following an asset/income test of patient resources) are appropriate for determining allowable Medicare bad debt, the Medicare contractor can similarly determine whether the hospital's policies are sufficient for determination of charity care information used in the EHR incentive payment calculation.

In short, a hospital seeking EHR incentive payments must closely examine not just the accuracy of reported charity care and non-Medicare bad debt data included on its Medicare cost report, but must ensure it is actually undertaking a review of patients' ability to pay for services. Failure to document the proportion of uncompensated care that qualifies as "charity care" may result in a decrease in EHR incentive dollars.

Meaningful Use At A Glance

The following is a chart summarizing the 15 "core" objectives which must be met, the menu from which 5 additional objectives must be selected, and the standards by which achievement of these objectives will be measured in order to qualify for EHR funding under the HITECH Act based on the final rules published on July 13, 2010:

 

OBJECTIVE

MEASURE

Core set:

  1. Record patient demographics (sex, race, ethnicity, date of birth, preferred language, and in the case of hospitals, date and preliminary cause of death in the event of mortality)

More than 50% of patients’ demographic data recorded as structured data

  1. Record vital signs and chart changes (height, weight, blood pressure, body-mass index, growth charts for children)

More than 50% of patients 2 years of age or older have height, weight, and blood pressure recorded as structured data

  1. Maintain up-to-date problem list of current and active diagnoses

More than 80% of patients have at least one entry recorded as structured data

  1. Maintain active medication list

More than 80% of patients have at least one entry recorded as structured data

  1. Maintain active medication allergy

More than 80% of patients have at least one entry recorded as structured data

  1. Record smoking status for patients 13 years of age or older

More than 50% of patients 13 years of age or older have smoking status recorded as structured data

  1. For individual professionals, provide patients with clinical summaries for each office visit; for hospitals, provide an electronic copy of hospital discharge instructions on request

Clinical summaries provided to patients for more than 50% of all office visits within 3 business days; more than 50% of all patients who are discharged from the inpatient department or emergency

department of an eligible hospital or critical access hospital and who request an electronic copy of their discharge instructions are provided with it

  1. On request, provide patients with an electronic copy of their health information (including diagnostic test results, problem list, medication lists, medication allergies, and for hospitals, discharge summary and procedures)

More than 50% of requesting patients receive electronic copy within 3 business days

  1. Generate and transmit permissible prescriptions electronically (does not apply to hospitals)

More than 40% are transmitted electronically using certified EHR technology

  1. Computer provider order entry (CPOE) for medication orders

More than 30% of patients with at least one medication in their medication list have at least one medication ordered through CPOE

  1. Implement drug–drug and drug–allergy interaction checks

Functionality is enabled for these checks for the entire reporting period

  1. Implement capability to electronically exchange key clinical information among providers and patient-authorized entities

Perform at least one test of EHR’s capacity to electronically exchange information

  1. Implement one clinical decision support rule and ability to track compliance with the rule

One clinical decision support rule implemented

  1. Implement systems to protect privacy and security of patient data in the EHR

Conduct or review a security risk analysis, implement security updates as necessary, and correct identified security deficiencies

  1. Report clinical quality measures to CMS or states

For 2011, provide aggregate numerator and denominator through attestation; for 2012, electronically submit measures

 

Menu Set (implement 5 out of 10)

  1. Implement drug formulary checks

Drug formulary check system is implemented and has access to at least one internal or external drug formulary for the entire reporting period

  1. Incorporate clinical laboratory test results into EHRs as structured data

More than 40% of clinical laboratory test results whose results are in positive/negative or numerical format are incorporated into EHRs as structured data

  1. Generate lists of patients by specific conditions to use for quality improvement, reduction of disparities, research, or outreach

Generate at least one listing of patients with a specific condition

  1. Use EHR technology to identify patient-specific education resources and provide those to the patient as appropriate

More than 10% of patients are provided patient-specific education resources

  1. Perform medication reconciliation between care settings

Medication reconciliation is performed for more than 50% of transitions of care

  1. Provide summary of care record for patients referred or transitioned to another provider or setting

Summary of care record is provided for more than 50% of patient transitions or referrals

  1. Submit electronic immunization data to immunization registries or immunization information systems

Perform at least one test of data submission and follow-up submission (where registries can accept electronic submissions)

  1. Submit electronic syndromic surveillance data to public health agencies

Perform at least one test of data submission and follow-up submission (where public health agencies can accept electronic data)

 

Additional choices for hospitals and critical access hospitals:

  1. Record advance directives for patients 65 years of age or older

More than 50% of patients 65 years of age or older have an indication of an advance directive status recorded

  1. Submit of electronic data on reportable laboratory results to public health agencies

Perform at least one test of data submission and follow-up submission (where public health agencies can accept electronic

data)

 

Additional choices for eligible professionals:

  1. Send reminders to patients (per patient preference) for preventive and follow-up care

More than 20% or patients 65 years of age or older or 5 years of age or younger are sent appropriate reminders

  1. Provide patients with timely electronic access to their health information (including laboratory results, problem list, medication lists, medication allergies)

More than 10% of patients are provided electronic access to information within 4 days of its being updated in the EHR

Source: New England Journal of Medicine http://healthcarereform.nejm.org/?p=3732&query=OF

Final "Meaningful Use" Criteria for EHR Subsidies Released

On July 13, 2010, the Department of Health and Human Services released a pair of final regulations (one from CMS, one from the Office of National Coordinator for HIT ) detailing the “meaningful use” criteria which will determine whether users of electronic health records will qualify for the government subsidies under the HITECH Act during the first two years of the program (2011-2012). The final rule modified the agency’s January 16, 2010 proposed rule and addressed issues raised in the over 2000 comments that proposal drew. The HITECH Act provides EHR funding over 5 years of up to $44,000 (through Medicare) and $63,750 (through Medicaid) per qualifying physician or other clinician, as well as additional funding for qualifying hospitals.

The agency responded to the numerous complaints that its earlier, all-or-nothing approach mandating 25 objectives (23 for hospitals) was unrealistic. Instead, the final proposal requires 15 “core” objectives and a menu of additional objectives EHR users can choose from to qualify for the financial help.

 

The New England Journal Of Medicine published a summary article by HHS insiders David Blumenthal, M.D., M.P.P., national coordinator for HIT, and Marilyn Tavenner, R.N., M.H.A., principal deputy administrator of CMS. They noted:

 

“In the original proposal, we identified a broad set of objectives, all of which would need to be met. This included 23 objectives for hospitals and 25 for clinicians. The DHHS received many comments that this approach was too demanding and inflexible, an all-or-nothing test that too few providers would be likely to pass.  In the final regulation, we have divided these elements into two groups: a set of core objectives that constitute an essential starting point for meaningful use of EHRs and a separate menu of additional important activities from which providers will choose several to implement in the first 2 years.

. . .

 

Core objectives comprise basic functions that enable EHRs to support improved health care. As a start, these include the tasks essential to creating any medical record, including the entry of basic data: patients’ vital signs and demographics, active medications and allergies, up-to-date problem lists of current and active diagnoses, and smoking status.

 

Other core objectives include using several software applications that begin to realize the true potential of EHRs to improve the safety, quality, and efficiency of care. These features help clinicians to make better clinical decisions — and avoid preventable errors. To qualify for incentive payments, clinicians must start employing such clinical decision support tools. They must also start using the capability that undergirds much of the value of EHRs: using records to enter clinical orders and, in particular, medication prescriptions. Only when providers enter orders electronically can the computer help improve decisions by applying clinical logic to those choices in light of all the recorded patient data. And to begin extending the benefits of EHRs to patients themselves, the meaningful use requirements will include providing patients with electronic versions of their health information.

 

In addition to the core elements, the rule creates a second group: a menu of 10 additional tasks, from which providers can choose any 5 to implement in 2011–2012. This gives providers latitude to pick their own path toward full EHR implementation and meaningful use.

 

For example, the menu includes capacities to perform drug-formulary checks, incorporate clinical laboratory results into EHRs, provide reminders to patients for needed care, identify and provide patient-specific health education resources, and employ EHRs to support the patient’s transitions between care settings or personnel.”

 

The AMA issued a press release which stated the association’s intent to carefully review the final rule to see if the requirements have been reduced to allow more flexibility than the proposed rule, as AMA urged. Noting that the looming cuts under the physician fee schedule have not yet been permanently fixed, the AMA said:

 

“Physicians recognize the potential for health IT and want to adopt new technologies, but costly EHR systems are out of reach for many physicians because of low Medicare payments and the prospect of steep cuts in December. Congress needs to repeal the flawed Medicare physician payment formula to help eliminate one major obstacle to physician adoption of new technologies.”

 

It may be an uphill battle to drag the healthcare industry into the 21st century. The New York Times quoted HHS Secretary Kathleen Sebelius’ concern that "only 20 percent of doctors and 10 percent of hospitals use even basic electronic health records.”

 

The rule will be published in the Federal Register in the near future. An advance copy is available at http://www.ofr.gov/OFRUpload/OFRData/2010-17207_PI.pdf  and http://www.ofr.gov/OFRUpload/OFRData/2010-17210_PI.pdf 

 

HHS Fact Sheets are here: Electronic Health Records At A Glance; and CMS and ONC Final Regulations Define Meaningful Use And Set Standards For Electronic Health Record Incentive Program. The HHS press release is here. A technical fact sheet on ONC’s standards and certification criteria final rule is available at http://healthit.hhs.gov/standardsandcertification

"Unrealistic expectations and unachievable timelines"

Even the most technologically advanced health systems and physician organizations in the U.S. would struggle to meet the proposed standards for "meaningful use" of electronic medical records, according to a Jun 7, 2010 article in the New York Times.   Doctors and Hospitals Say Goals on Computerized Records Are Unrealistic. (registration required).

 

Some unlikely players are raising their objections to the standards, including Kaiser Permanente, the Mayo Clinic, Massachusetts General Hospital, and Intermountain Health Care.  Their concerns echo those rasied previously by the AMA, the AHA and a number of members of Congress. See Hey, CMS, not so fast!  Intermountain, praised by the administration for its EHR efforts to date, reports that it would be unable to meet 36 of the 48 proposed "all-or-nothing" standards.

 

In response to the concerns, Jonathan D. Blum, deputy administrator of the Centers for Medicare and Medicaid Services was quoted as saying  “We want to strike a balance. We will provide flexibility for doctors and hospitals, but push them to elevate their performance. Final rules will be out in early summer.”

 

 

Hey, CMS, not so fast!

The  American Medical Association, the American Hospital Association, and numerous other stakeholders are raising concerns that the timelines for adoption of EHR features that must be met in order to meet the proposed HITECH "meaningful use" criteria are unrealistic.  The AHA's comment letter stated:

"...[R]ational timelines are needed. We recommend a lead time of one year between finalization of the certification criteria and certification of vendor systems. Providers need an additional two years between the time when certified products are available in the market and whenproviders nationwide are expected to implement and begin using them to meet the meaningful use criteria." 

 

The comment letter signed by the AMA and 96 other medical organizations stated:

 

We do, however, feel strongly that the Stage1 criteria proposed by CMS for achieving meaningful use of EHRs is too aggressiveand if adopted, will deter many physicians from participating in the Medicare andMedicaid incentive programs. This runs counter to the intent of ARRA, whichclearly indicated that demonstrating meaningful use should progress over time.

 

They have found receptive ears among some members of Congress.  For instance, Rep. Michael C. Burgess, M.D. (R-TX) has written that CMS' definition of 'meaningful use' of EHR will "hinder hospitals' adoption of advanced IT."  A group of 37 senators wrote to CMS on March 30 asking for changes in the EHR standards. Rep. Chris Van Hollen (D-Md.) has also been critical of the 'all or nothing" approach taken by CMS in the proposed rule.  On March 15, Rep. Burgess joined with 248 of his fellow House members to write to CMS asking for changes to its definition of meaningful use. His summary appears here.

 

We will have to wait and see to what extent CMS will follow the recommendations of these advocacy groups when issuing final "meaningful use" rules later this year.  

Getting Meaningful with EHR

 

 The Health InformationTechnology for Economic and Clinical Health Act or the “HITECH Act”  provides incentive payments for adoption and meaningful use of HIT and qualified EHRs.  CMS published a proposed rule defining "meaningful use" on December 30.  It's 566 double-spaced pages long, and can be found here:  http://www.federalregister.gov/OFRUpload/OFRData/2009-31217_PI.pdf.  

An eligible physician or other professional (“EP”) or hospital will be deemed to be a meaningful EHR user of technology certified by HHS if the user:

(1) demonstrates use of certified EHR technology in a meaningful manner;

(2) demonstrates to the satisfaction of the Secretary of HHS that certified EHR technology is connected in a manner that provides for the electronic exchange of health information to improve the quality of health care such as promoting care coordination, in accordance with all laws and standards applicable to the exchange of information; and

(3) using its certified EHR technology, submits to the Secretary, in a form and manner specified by the Secretary, information on clinical quality measures and other measures specified by the Secretary.

 

The measures include:

  • Implement drug-drug, drug-allergy, drug-formulary checks.
  • Input at least at least one diagnosis based on ICD-9-CM or SNOMED CTor an indication of none for 80% of all unique patients seen by the EP or admitted to an eligible hospital.
  • Maintain active medication lists for 80% of patients seen or admitted.
  • Record demographic info including preferred language; insurance type; gender; race; ethnicity and date of birth for 80% of patients seen or admitted
  • Record blood pressure and BMI and plot the growth chart for children age 2 to 20 years old for 805 of patients seen or admitted;
  • Record smoking status of 80% of patients age 13 or over;
  • Generate lists of patients by specific conditions to use for quality improvement, reduction of disparities, research and outreach.
  • Implement five clinical decision support rules relevant to the relevant to specialty or high clinical priority, including for diagnostic test ordering, along with the ability to track compliance with those rules.
  • Check insurance eligibility electronically for  80% of patients
  • Submit 80% of claims electronically
  • Provide summary of care record for at least 80% of transitions of care and referrals
  • Use computerized provider order entry (CPOE) for 80% of orders.
  • Transmit at least 75 percent of all permissible prescriptions electronically.
  • Report clinical quality measures as required by HHS.
  • Send electronic reminders to at least 50 percent of all unique patients seen by the EP that are 50 years of age and over.
  • Provide requested electronic copies of patients’ health information within 48 hours of patient requests in 80% of cases.
  • Provide patients with timely electronic access to their health information (including diagnostic test results, problem list, medication lists, and allergies) within 96 hours of the information being available to the EP for at least 10 percent of all unique patients seen by the EP.
  • Provide clinical summaries to patients for each office visit for at least 80 percent of all office visits.

 

 

Certifying EHRs for "Meaningful Use"

On November 2, 2009, the Texas-based Drummond Group Inc. announced in a Press Release that it will submit to become a certifying body upon the release of the Office of the National Coordinator for Health Information Technology (ONC) requirements for certifying bodies for Electronic Health Records (EHR).  ONC is currently working on the scope and definition of "meaningful use" for EHR, expected to be finalized in early 2010. Along with these new policies on meaningful use of EHRs, ONC announced plans to expand the number of EHR certification agencies to support the new initiative. 

Currently, the only approved EHR certification agency, since 2004, is the Certification Commission for Health Information Technology (CCHIT).

Relationship of "Meaningful Use" of EHR, and the Department of Veterans Affairs

[Installment 5 - Governance Considerations from HIT for the Board and Other Hospital Stakeholders] 

This is the fifth in a series of blog posts that relate to the governance concerns surrounding developments in HIPAA, HITECH and HIT. 

The other week, two separate and apparently unrelated events occurred on consecutive days with respect to electronic health records (“EHRs”) that dramatically underscore the focus of this series. Governing Boards of hospitals and other stakeholders must place a very high priority in their struggle to cope with the new and somewhat uneven landscape of health information technology (“HIT”).

On July 16, 2009, Health Data Management reported that “[t]he federal HIT Policy Committee has approved revised recommendations of a workgroup for an initial definition of ‘meaningful use’ of electronic health records systems. The report goes on to emphasize that “[t]he definition is important because providers must demonstrate meaningful use of EHRs to qualify for Medicare and Medicaid incentive payments starting in 2011 under the economic stimulus law.”

Therefore, health providers will have to meet minimum prescribed standards for their EHRs if they are to benefit in the future from the federal economic stimulus package under the HITECH Act to recoup a portion of the heavy costs that they will incur to implement their EHRs programs. 

On the following day, July 17, 2009, the federal Department of Veterans Affairs (“VA”) published a press release on its Web site that it will temporarily halt 45 information technology projects which are either behind schedule or over budget. These projects will be reviewed by the VA, and it will be determined whether these projects should be continued. The release goes on to say that each of the 45 affected projects will be temporarily halted with no further development until a new project plan that meets the requirements of Program Management Accountability System is created.

Some of the titles of the VA projects that will be halted include significant EHRs-related projects such as “Health Data Repository II,” “Clinical Data Service,” “Home Telehealth Development,” “Occupational Health Record Keeping System,” “Lab Data Sharing & Interoperability – Anatomic Pathology/Microbiology” and many others.

By simply securing additional funding from Congress, the VA, as an agency of the federal government that is generally a favorite of the legislators, can retool and retrench its EHRs initiatives after making a relatively embarrassing press release and perhaps enduring some criticism and lost time. 

The Boards of health care providers do not have the luxuries of the VA. They simply cannot afford false starts and mistakes if they are to meet the meaningful use standards of the HITECH Act on a timely basis. As this blog has stated in earlier installments, the survival of many hospitals is threatened by the uncertainties of possible health care reform, declining patient population, reduced reimbursement, heavy regulation, intense competition, dwindling donor contributions and heavy endowment losses for non-profit hospitals, a history of unclear returns from past substantial investments in HIT and many other factors. The costs of mistakes for the private sector hospitals are not simply the embarrassment or lost time of the VA. They are the huge outlays for conversion to EHRs and the potential for losing access to the federal stimulus funds.

These questions and others must be properly considered at a high level in the hospital, with committed Board oversight, in order to avoid or mitigate liability and loss that will result from expensive choices made with inadequate or incomplete information. 

 [To be continued in Installment 6] 

Will Too Much "Meaning" = Not Enough Use?

When I first reviewed the Matrix and other documents released by the HIT Policy Committee’s “Meaningful Use” Workgroup, my initial reaction was “When did defining ‘Meaningful Use’ of EHR morph into attempting to use EHRs to ‘meaningfully’ reform the entire healthcare delivery system.”?  More simply put, the Workgroup’s initial recommendations seemed to me to be over-ambitious.

The term "Meaningful EHR User" in ARRA (at Title IV, subtitle A, section 4104) is described as "an eligible professional" who meets the following criteria: 

  1. demonstrates that he/she is using certified EHR technology in a "meaningful manner, which shall include the use of electronic prescribing";
  2. demonstrates that he/she uses the certified EHR technology to be "connected, in a manner that provides... for the electronic exchange of health information to improve the quality of health care, such as promoting care coordination"; and
  3. submits information on selected "clinical quality measures".   

In my view, the first round of "Meaningful Use" requirements should be specific and reasonably achievable by healthcare providers. For example, perhaps the terms could require that the healthcare provider demonstrate how he/she uses electronic prescribing at least 75% of the time; or, how a provider records patient notes and medical encounter information in a certified EHR for no less than 75% of his/her new patient encounters.   

 

Interestingly, the National Coordinator for HIT decided to “send the workgroup back to work on another set [of recommendations]" for defining Meaningful Use soon after the Workgroup released its first set of recommendations. In the second go around, I think that many in the healthcare industry hope to see Meaningful Use criteria that are attainable by healthcare providers on a practical level. Otherwise, the entire premise of the HITECH Act providing incentives to increase EHR adoption could be thwarted.